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Emmett Shear@eshear• over 1 year ago
This is the 3rd time I’ve had a @lyft accept my ride and claim they’ve “arrived” while driving away. When I call to ask they say “you have to cancel”. If I cancel, Lyft will blame me…if I don’t they run out the timer and claim I no showed. Lyft has no way to report this afaict.
Emmett Shear@eshear• over 1 year ago
Replying to @eshear
To be fair they do offer to waive the fee every time. But I don’t want the fee waved, I want the driver to show up when they accept the request in the app! I feel for drivers where the apps dispatch them poorly. This is Lyft’s fault, as frustrated as I am w them.